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How do you live up to your customers’ expectations?

24 novembre 2017, Jos Klaassen, 4 min temps de lecture

Blog - 

Internally you might be able to simplify a complicated ordering process, unclear stock information, or minimize price differences in channels by blaming legacy systems or the silos in the organizational structure. But your customers aren’t interested in these arguments. So how do you prevent them switching to other suppliers?

Direct-to-Consumer: digital, diversity and data

20 juin 2017, Danny Pieters, 5 min temps de lecture

Blog - 

In more and more industry sectors, manufacturers and producers are seeing consumers as an interesting direct marketing channel. Increasing sales or margins is not the only reason for the move to D2C.

news blog image

How do you live up to your customers’ expectations?

24 novembre 2017, Jos Klaassen, 4 min temps de lecture

Internally you might be able to simplify a complicated ordering process, unclear stock information, or minimize price differences in channels by blaming legacy systems or the silos in the organizational structure. But your customers aren’t interested in these arguments. So how do you prevent them switching to other suppliers?

Voir l'article de blog
news blog image

Direct-to-Consumer: digital, diversity and data

20 juin 2017, 5 min temps de lecture

In more and more industry sectors, manufacturers and producers are seeing consumers as an interesting direct marketing channel. Increasing sales or margins is not the only reason for the move to D2C.

Voir l'article de blog
news blog image

Customer Engagement: Five important trends

1 février 2017, 6 min temps de lecture

Every retailer, every wholesale dealer and more often, every manufacturer has to provide engaged customers. How better than to do so than by offering the ultimate omnichannel experience? This goes beyond placing orders and having them delivered. We notice five important trends regarding customer engagement.

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